Cursos

Inglés: Hostelería

• MODALIDAD: A Distancia
  
• OBJETIVOS: Este curso está enfocado para alumnos que van a trabajar o de hecho ya están trabajando en el sector de la hostelería.
  El curso parte de un nivel básico de inglés, para facilitar accesibilidad a los alumnos. Su principal propósito es enseñar a hablar a los alumnos y que éstos puedan entender a los huéspedes para hacer su estancia lo más agradable posible, y que ellos disfruten de un trabajo bien hecho.
  
• CONTENIDOS:
  
  
  
  • Unit 1: Introductions
    Listening and pronunciation: Alphabet; spelling names; word stress.
    Language focus and practise: Verb to Be.
    Personal job life: Questions and answers; names, jobs and countries.
    Speaking practice: Introductions
    
  • Unit 2: The check-in
    Listening and pronunciation: Rooms bookings by e-mail; confirmation letters.
    Language focus and practise: Days, months, dates.
    Personal job life: Confirmation letter; check-in dialogue.
    Speaking practice: Dealing with changes in bookings.
    
  • Unit 3: The hotel bedroom
    Listening and pronunciation: Bedroom objects in standard and luxury rooms.
    Language focus and practise: There is/are in questions, affirmatives and negatives.
    Personal job life: Describing a standard and luxury hotel bedroom.
    Speaking practice: Describing differences in hotel bedrooms.
    
  • Unit 4: bathroom & porter
    Listening and pronunciation: Range of bathroom objects.
    Language focus and practise: Prepositions of place.
    Personal job life: Describing a hotel bathroom.
    Speaking practice: Dialogue between porter and guests.
    
  • Unit 5: Services in the hotel
    Listening and pronunciation: Vocabulary of hotel services.
    Language focus and practise: Time; can, have, do/does are in questions, affirmatives and negatives.
    Personal job life: Questions and answers: services in the hotel.
    Speaking practice: Giving opening and closing times of hotel services.
    
  • Unit 6: Location of facilities
    Listening and pronunciation: Understanding requests for directions.
    Language focus and practise: To be, can, look; verbs of directions; prepositions of place.
    Personal job life: Giving directions inside and outside the hotel.
    Speaking practice: Explaining where services are.
    
  • Unit 7: Room services
    Listening and pronunciation: taking room service orders.
    Language focus and practise: Checking food orders; apologising and giving reasons.
    Personal job life: Dealing with room services in the hotel.
    Speaking practice: Taking, checking and correcting room service orders.
    
  • Unit 8: Problems & solutions
    Listening and pronunciation: Understanding guests’ problems during their stay.
    Language focus and practise: Future tense.
    Personal job life: Dealing with problems and solutions in the hotel.
    Speaking practice: Understanding guests’ problems during their stay and offering solutions.
    
  • Unit 9: Taking bar order
    Listening and pronunciation: Taking orders for drinks.
    Language focus and practise: Welcoming; offering choices of drinks.
    Personal job life: Building conversations in the hotel bar.
    Speaking practice: Taking bar orders; dealing with different types of payment.
    
  • Unit 10: In the restaurant (I)
    Listening and pronunciation: Welcoming guests.
    Language focus and practise: Greeting and seating guests.
    Personal job life: Describing and recommending dishes in the restaurant.
    Speaking practice: Taking orders; recommending and explaining dishes.
    
  • Unit 11: In the restaurant (II)
    Listening and pronunciation: Dealing with orders for desserts, cheeses and coffee.
    Language focus and practise: First conditional; asking about the meal.
    Personal job life: Describing popular desserts in the restaurant.
    Speaking practice: Describing desserts; taking orders.
    
  • Unit 12: Places to visit
    Listening and pronunciation: Understanding requests for places to visit.
    Language focus and practise: Verbs including modals, for recommending places to visit.
    Personal job life: Describing and recommending places to visit in the region.
    Speaking practice: Making suggestions about places to visit.
    
  • Unit 13: Enquiries
    Listening and pronunciation: Understanding information on room rates.
    Language focus and practise: Writing letters about room rates.
    Personal job life: Answering enquiry letters about rooms and conference facilities.
    Speaking practice: Exchange of information on room rates and conference facilities.
    
  • Unit 14: Using the phone
    Listening and pronunciation: Responding to phone bookings.
    Language focus and practise: Dealing with booking problems, apologising, offering alternatives.
    Personal job life: Beginning and ending phone conversations.
    Speaking practice: Dealing with phone bookings and problems, apologising and offering alternatives.
    
  • Unit15: The check out
    Listening and pronunciation: Understanding hotel bills in general and specific items on the bill.
    Language focus and practise: Present perfect and past simple.
    Personal job life: Questions and answers: the hotel bill.
    Speaking practice: Presenting the hotel bill, methods of payment.
  
  
•  Contenidos del CD:
  Audiciones que refuerzan el aprendizaje a lo largo del contenido del libro.